How To Check Glo Airtime Balance: Quick Tips

How to Check Your Glo Mobile Airtime Balance

Staying on top of your airtime balance is an essential part of managing your Glo mobile service. With hundreds of millions of subscribers, Glo is one of the leading mobile networks in Nigeria and across Africa. Having easy access to your current airtime balance allows you to top up when needed, avoid service disruptions, and effectively budget your mobile spending. In this comprehensive guide, I’ll explain the two primary ways to check your Glo airtime balance, provide additional tips, and answer frequently asked questions.

How To Check Glo Airtime Balance


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Checking Your Balance via USSD Code

The most common and convenient way to check your Glo airtime balance is by using USSD codes. USSD stands for “Unstructured Supplementary Service Data” – don’t let the technical name fool you. USSD codes are essentially short number combinations that you can dial directly from your Glo mobile number to access various services and information from Glo.

Here is the process to check your Glo balance using USSD:

  1. From your Glo mobile number, open the phone dialer.
  2. Dial *310#
  3. Hit the call or send button.
  4. You will receive an SMS message within a few seconds showing your current airtime balance.

This USSD process works on all types of mobile phones, including feature phones without mobile data or smartphones. Inputting and sending the *310# code prompts Glo’s systems to respond by sending you back your up-to-date airtime balance via text message. It’s fast, easy, and can be done from anywhere with mobile network access.

The response SMS with your airtime balance details will typically contain information such as:

  • Main account balance
  • Bonus balance (if applicable)
  • Account number
  • Expiration date for balance

Being able to check your balance at any time using only your mobile number makes *310# extremely convenient. No mobile data, apps or additional account information is required.

Checking via the Glo Mobile App

For Glo customers with smartphones, checking your airtime balance via the Glo Nigeria mobile app is another great option. Here are the steps:

  1. Download the Glo Nigeria app from the Google Play Store or Apple App Store.
  2. Open the app and log in using your Glo mobile number and account password.
  3. Your main account balance is prominently displayed on the app homepage.
  4. You can tap or click through for more detailed balance information and history.

The Glo Mobile app provides a quick dashboard view of your current airtime balance as soon as you log in. This can be faster than using the USSD code if you already have the app installed. However, USSD codes work on all phone types if you don’t have a smartphone.

The Glo app also includes many other account management features beyond just checking your balance:

-Top up airtime and data -Transfer airtime -Check data usage -Find Glo store locations -Access customer support -And more

So the app is useful to have on your smartphone for managing your Glo account on-the-go.

Additional Tips for Checking Balance

Here are some other useful tips related to keeping track of your Glo airtime:

  • You can also check your Glo balance online through the Glo website. However, the website interface is a bit more cumbersome than USSD or the mobile app.
  • To check your current data balance, dial *127# instead of *310#. You will receive an SMS with data usage and remaining balance.
  • If you have bonus airtime or data, the *310# and Glo app balance views will show your main balance and bonus balances separately.
  • Low balance text alerts can be enabled through the Glo app or by dialing *315# and following the prompts.
  • For complete balance and payment history, you can use the detailed statements available on the Glo website.
  • If you are having issues getting your balance via USSD or the app, contact Glo customer support for further troubleshooting.
  • Make sure to have sufficient airtime to receive and send text messages for the balance checks to work via USSD.

Keeping an eye on your balance helps avoid any service interruptions from running out of airtime unexpectedly. With the simple USSD codes and Glo app, checking your Glo mobile balance is quick and easy from anywhere.


In summary, Glo makes checking your current mobile airtime balance straightforward through two primary methods:

  1. Dial *310# from your Glo number and receive the SMS balance response. Works on all phone types.
  2. Log in via the Glo Mobile app and view your up-to-date balance on the homepage. Useful if you have a smartphone.

Additionally, remember bonus balances are shown separately, *127# checks data, and enabling alerts can help avoid low balances. Checking your balance before topping up ensures you only add airtime when truly needed. Proactively monitoring your Glo airtime helps you effectively manage your mobile spending.

Frequently Asked Questions

How often should I check my Glo airtime balance?

  • It’s a good idea to check your Glo balance every few days if you use your mobile frequently. Checking before making calls or when low on airtime helps avoid disruptions.

Do I need data or internet to check my balance via USSD?

  • No, USSD codes work directly through the mobile network without requiring mobile data or internet access.

What happens if I don’t have enough airtime to text the balance response?

  • The request may not go through. Make sure you have at least N50 airtime before checking balance via USSD to be able to receive the text response.

Why are my bonus & main balances shown separately?

  • Glo shows promotional/bonus airtime separately from airtime you have paid for. This helps track which balances expire sooner.

Can I check my balance from another phone if I don’t have my SIM card?

  • Unfortunately, you need your Glo SIM card inserted in the phone to check your balance via USSD or the Glo app.

I’m not receiving any response when I dial *310#. What should I do?

  • First, make sure you are dialing the code correctly from your Glo number. If you still don’t receive the balance SMS, contact Glo customer support for troubleshooting help.

How do I enable low balance alerts?

  • You can activate SMS alerts when your balance goes below a set amount via the Glo app or by dialing *315# and following the activation prompt.

Can I get my balance statements online?

  • Yes, detailed statements with balance histories are available by logging in to your account on the Glo website, under the My Account section.

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