A Step-by-Step Guide to Logging in to Your Moniepoint Account
Moniepoint is a leading fintech platform in Nigeria that offers digital banking and payment solutions to individuals and businesses. With a Moniepoint account, you can access a wide range of financial services online in a secure manner.
Logging in to your Moniepoint account allows you to monitor balances, transfer funds, pay bills, purchase airtime, and much more at your convenience.
This comprehensive guide will provide step-by-step instructions on how to login to Moniepoint through web and mobile apps along with tips and troubleshooting advice.
Introduction to Moniepoint
Moniepoint was founded in 2020 and has grown rapidly to serve over 300,000 customers currently. Some key features provided by Moniepoint include:
- Digital wallets for secure online payments and transactions.
- Remittances – send and receive money nationwide.
- Utility bill payments – airtime, data, electricity etc.
- Buy and sell cryptocurrency like Bitcoin.
- Earn up to 12% interest on savings.
- Zero fees on transfers and zero minimum balance.
- Virtual Dollar card for international payments.
To access any services, you first need to login to your Moniepoint account using approved credentials. New users have to register on the website to create an account.
Benefits of Logging in to Moniepoint
Here are some major advantages of logging in to your Moniepoint account:
- Account overview – Check real-time balance and transaction history.
- Funds transfer – Instantly send or receive money from other users.
- Bill payments – Recharge airtime, pay for electricity, cable TV etc.
- Withdrawal – Initiate withdrawal to bank account or card.
- Loans – Apply for emergency loans or consumer credit.
- Settings – Customize security features and notification alerts.
- Help – Access customer support and raise service requests.
- Referrals – Invite friends and earn bonus for referrals.
Therefore, regularly logging in allows you to stay updated, manage your finances seamlessly, and access additional services from Moniepoint.
How to Login to Moniepoint
Moniepoint offers multiple platforms – website, iOS and Android app to conveniently login to your account.
Follow the steps to login:
Login via Moniepoint Website
- Open any web browser on your PC or mobile device.
- Go to the login URL: https://atm.moniepoint.com/login/web
- On the Moniepoint login page, enter your registered username in the first field. This is usually your email ID or mobile number.
- Next, enter your account password in the second field.
- Check the box below to accept Moniepoint’s Terms and Conditions.
- Finally, click the purple “Login” button.
- Upon successful login, you will see your Moniepoint account dashboard page.
Login via iOS App
- Open the Moniepoint app on your iPhone or iPad.
- The login screen will appear by default when you launch the app.
- Enter your registered email address or phone number under Username.
- Input your account password in the next field.
- Toggle the slider button to stay logged in if you want to skip login next time.
- Tap the Login button to sign in.
- Your Moniepoint app home screen will open once login is successful.
Login via Android App
- Launch the Moniepoint app on your Android phone or tablet.
- On the login page, type in your registered username.
- Enter your account password in the next text field.
- You can choose to display characters to see your password.
- Enable “Remember Me” to stay logged in automatically.
- Tap the purple Login button.
- If your credentials are correct, your Moniepoint account will open on the app.
That’s it! Within a few simple steps, you can login to your Moniepoint account on web, iOS or Android platforms using your registered credentials.
Tips for Smooth Login
Here are some useful tips to ensure a hassle-free experience when logging in to Moniepoint:
- Check the official website URL and download the app from Play Store or App Store only.
- Bookmark the login page on your browser for fast access later.
- Ensure your username is entered correctly – it’s case-sensitive.
- Password is masked for security so re-check while typing.
- Save your password securely if enabling “Remember me” feature.
- Use fingerprint login for faster access if your device supports it.
- Turn on biometrics like face recognition for enhanced security.
- Log out fully after each session or use auto logout if stepping away.
- Change your password periodically and avoid using the same on multiple sites.
Troubleshooting Login Issues
Despite following the correct steps, you may encounter some common login-related problems on Moniepoint. Here’s how to troubleshoot them:
Invalid username or password error
- Retype your credentials carefully and hit login again. Username is case sensitive.
- Reset your password if you don’t remember the correct one.
- Contact support if the error persists.
Account locked/blocked
- Your account may be temporarily blocked after multiple wrong attempts.
- You can unlock it via email confirmation or by contacting customer support.
- Use forgot password option and reset your credentials.
Captcha code not visible
- Refresh page to load a new captcha image if broken/not visible.
- Check your internet connection and disable any ad blockers temporarily.
- Switch browsers or clear cache if facing captcha issues.
Can’t receive OTP during 2FA
- Ensure your registered mobile number is entered correctly.
- Contact support to disable 2FA if you can’t access the number anymore.
- Change your registered number via support if you’ve lost access to it.
Frequently Asked Questions
Here are answers to some common questions about logging in to Moniepoint:
How do I register for a new Moniepoint account?
Visit the Moniepoint website, click on Register, and provide your personal details including BVN to create a new account easily.
I forgot my Moniepoint username. What should I do?
Use the ‘Forgot Username’ option on the login page and follow prompts to retrieve your registered username.
What happens if I enter wrong password multiple times?
After 5 wrong attempts, your account will get locked for security reasons. You can unlock it after 24 hours or by contacting support.
How do I reset my Moniepoint account password?
Click ‘Forgot password’ on the login screen and follow instructions to reset your password instantly via email or OTP.
Is 2-factor authentication mandatory for login?
2FA adds an extra security layer but is optional on Moniepoint during signup. You can enable or disable it later in Profile settings.
Can I use fingerprint to login on Moniepoint app?
Yes, enable fingerprint login in the Moniepoint app settings for fast and secure access using your fingerprint instead of passwords.
Conclusion
I hope this detailed guide gives you a clear understanding of how to easily login to your Moniepoint account on both web and mobile app platforms. Following the step-by-step processes, you can gain quick access to all your Moniepoint banking services and account features online safely and securely.
Use the tips outlined to avoid any login-related problems. Do not hesitate to contact Moniepoint’s customer support if you face any persistent issues while accessing your account. Proper login credentials are crucial to keeping your finances protected on digital channels, so make sure to use them wisely.
ALSO SEE: