How to Reset Moniepoint Pos Machine

If you find yourself needing to reset your MoniePoint POS machine, rest assured that the process is straightforward and can be accomplished through either the MoniePoint dashboard or the mobile app. Here’s a step-by-step guide for both methods:

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How To Get Moniepoint Pos Machine

Method 1: Through the MoniePoint Dashboard

1. Log in to Your MoniePoint Dashboard:
   • Access your MoniePoint dashboard using your credentials.
2. Navigate to Security Settings:
   • Click on Settings > Security > Reset Transaction PIN.
3. Verification:
   • Enter your MoniePoint online password to verify your identity.
4. Choose a New PIN:
   • Input your desired new PIN and confirm it to ensure accuracy.
5. Submission:
   • Click on Submit to finalize the process.

Method 2: Through the MoniePoint Mobile App

1. Open the MoniePoint Mobile App:
   • Launch the MoniePoint mobile app and log in to your account.
2. Access Security Settings:
   • Tap on the Menu icon (three horizontal lines) in the top left corner. Select Settings > Security > Reset Transaction PIN.
3. Verification:
   • Enter your MoniePoint online password for authentication.
4. Choose a New PIN:
   • Input your desired new PIN and confirm it accurately.
5. Submission:
   • Tap on Submit to complete the process.

Important Note: Transaction Data Backup

It’s crucial to be aware that resetting your transaction PIN will result in the erasure of any existing transactions on your POS machine.

Therefore, it’s advisable to back up your transaction data before proceeding.

Here are two methods to back up your transaction data:

Export to CSV:

Export to CSV: Steps
Log in to Your MoniePoint Dashboard
Description: Access the MoniePoint dashboard.
Navigate to Transaction History
Description: Click on Reports > Transaction History.
Select Date Range
Description: Choose the date range for the transactions you want to export.
Export as CSV
Description: Click on the Export button and select CSV. Save the CSV file to your computer.

1. Log in to Your MoniePoint Dashboard:
   • Access the MoniePoint dashboard.
2. Navigate to Transaction History:
   • Click on Reports > Transaction History.
3. Select Date Range:
   • Choose the date range for the transactions you want to export.
4. Export as CSV:
   • Click on the Export button and select CSV. Save the CSV file to your computer.

Print Transaction Data:

1. Log in to Your MoniePoint Dashboard:
   • Access the MoniePoint dashboard.
2. Navigate to Transaction History:
   • Click on Reports > Transaction History.
3. Select Date Range:
   • Choose the date range for the transactions you want to print.
4. Print Transactions:
   • Click on the Print button.

Conclusion

Once you’ve backed up your transaction data using either method, you can confidently proceed to reset your transaction PIN, ensuring a smooth and secure transition for your MoniePoint POS machine.